What is Microsoft Dynamics 365?

If you have already gone through all the different applications Dynamics 365 has to offer, you may have realized that it is indeed difficult to identify which solution is appropriate for you. Not only will Apps4Rent give you a walkthrough of each of the different applications, but our specialists will also lend you an ear to understand your business to suggest the best use of the products. Once you have picked your applications, our experts will integrate these with your existing workflows to help you derive the maximum benefits from your new acquisition. Our relationship with you does not end here. We are available to support you round the clock should you need assistance once your Dynamics 365 applications are up and running.

Dynamics 365 is a broad suite with specific applications specialized for handling different aspects of customer relationship management and enterprise resource planning. You can subscribe to some or all applications from 8 broad categories viz. Marketing, Sales, Customer Service, Field Service, Operations, Retail, Talent and Finance.

No. Dynamics 365 is available for subscription as a standalone solution. However, Microsoft provides cross-application support to allow users to seamlessly integrate Dynamics 365 apps with their appropriate Office 365 counterparts.

Dynamics 365 is an improvement of several notches above Dynamics CRM. It has new features of ERP as well as CRM based on the SaaS model. It has sacrificed the siloed approach of the Dynamics CMS in favor of the ability to seamlessly integrate and leverage the capabilities of other Microsoft offerings and other products. Dynamics 365 has been made much more flexible and affordable due to the pay per use model.

Dynamics 365 Business Central is a solution specifically designed for small and medium businesses to help them improve their business processes, decision making and grow faster. The Business Central suite provides businesses with insights into their financial health in real-time and maintain a tight leash on their budget. Businesses can monitor processes across operations, manufacturing, supply chain, and inventory management.

Businesses and their customers are becoming savvier every day. Needless to say, it will not suffice to have a website to let people know that you exist. Dynamics 365 applications help businesses who think far beyond simply establishing their online presence. It provides means and methods to revolutionize the way they do their business with a focus on increasing engagement and improving communication. With Dynamics 365, business owners have an opportunity to develop strong and lasting relationships with their employees, partners, prospects, and clients by empowering them with the right technologies.

Dynamics 365 can be integrated with other Microsoft offerings as well as third-party applications. Microsoft applications require minimal additional configuration to integrate with Dynamics 365 products. Many of these applications are available with the Microsoft 365 suite.

Analytics software like Power BI can generate insightful reports with data from Dynamics 365 applications. With SharePoint, organizations have extra flexibility in storing documents coming from the CRM software. Similarly, Outlook and Exchange can be integrated with Dynamics 365 to sync contacts and communications.

For the uninitiated, Dynamics 365 is largely a cloud-based suite. In other words, all the relevant data is available from anywhere with virtually no downtime. Moreover, the ERP and CRM applications are not only easily integrable with each other but also with other applications, both from Microsoft as well as third parties. Equally important is the modular structure of Dynamics 365. You only pay for what you use.